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| Flight on time? | 5.5/10 |
|---|---|
| Customer service | 4.6/10 |
| Comfort on flight | 4.8/10 |
| Quality of food | 4/10 |
| Value for Money | 3.7/10 |
| Reviewer Rating | 4.5/10 |
| Overall Rating | 4.2/10 |
By niebeling on 18th Aug 2006
| Flight Date | July 2006 |
|---|---|
| Flight From - To | NY, USA to Vilnius, Lithuania |
| Ticket class | Economy |
| Flight on time? | 0/10 |
| Customer service | 1/10 |
| Comfort on flight | 3/10 |
| Quality of food | 3/10 |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None
Cancelled flights
Lost baggage
Unhelpful staff
Flight JFK - HEL was cancelled and Finnair did not inform me. I arrived too late at the destination to attend the event to which I was traveling. The flight home was changed to the following day. Finnair did not inform me. Flight VNO - HEL was delayed, and I missed my connection HEL - JFK. Finnair refused to rebook me on another airline out of VNO. I flew to HEL. Finnair refused to book me on other airline to JFK. I spent the night and flew home the next day. I arrived at JFK two days late, and without my baggage. I received my bag seven days later.
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