Savastore Review

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1.2 stars
Average rating for this product is: 1.2 out of 5

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stiak's Review of Savastore

16th Aug 2006

Overall Rating

0 stars
  • Value for money
    4 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    LCD Screen, Hard Drive, Graphics Card and Other Bi
  • Layout of shop
    2.5 stars

I am building a PC from scratch, and the Savastore web site has the cheapest prices I could find on the web for the majority of the items I needed.

Unfortunately, they won't deliver directly to my work address. The courier company won't deliver to my work address after a failed delivery, unless Savastore tell them to, even if I have the attempted delivery cards and proof of identity. I am waiting to see if Savastore will tell them to deliver to my work address, but I doubt it (even after I confirmed the delivery company would be able to deliver to my work address after a failed attempt before ordering). Fraud prevention is not a valid reason to provide woefully inadequate customer service. Stock levels listed on the site are completely inaccurate. I can't get hold of customer support, or they are ignoring me. The contact details listed on website are inaccurate or incomplete. The courier company had incorrect contact details for them. They also sent an incomplete order after a week, and the remaining products are still due, a month after ordering (was listed as 2-5 days).

Cheap prices and woeful service. After reading other reviews on this site I only hope I get the parts I ordered, if I get them at all.

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