Alexander Hall Mortgage Brokers Review

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2.4 stars
Average rating for this product is: 2.4 out of 5

From 2 ratings and 19 reviews

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mediamogul69's Review of Alexander Hall Mortgage Brokers

14th Aug 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Is there a fee?
    Yes
Good Points

Unsure


Bad Points

Impossible to speak to anyone in the office, or to the respective advisor or their assistant! No or little communication with them at all. They do not return phone calls or emails - and only seem to get anywhere when your lose your temper. They don't listen to what your requirements are - in our case they sent out the key facts wrong, in which we never received an amended copy, and then made the same error on the mortgage offer!


General Comments

The whole procedure of buying house is already stressful without having the added stress and worry on a broker like Alexander Hall - you are paying these guys a serious amount of money and would expect nothing but the highest of standards (even some would have been nice). We searched the internet for reviews on Alexander Hall and only managed to source the one (which was OK), so I hope this is of use and can help someone else make an informed decision. I only wish we had had the chance to do the same. I have never written a review before, but *I felt such an overwhelming need to get my opinion across.

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NameProduct TypeDiscount LengthSubsequent RateOverall Cost  
WoolwichStep Lifetime Trackeruntil 30.04.2011(Base+ 2.49%) currently 2.99%3.00% APR
AbbeyTracker2 year4.24%4.10% APR
WoolwichOffset TrackerTerm(Base+ 2.47%) currently 2.97%3.10% APR