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| Speed Of Loan | 10/10 |
|---|---|
| Value for Money | 0/10 |
| Overall rating | 0/10 |
By markywarky on 13th Aug 2006
| Customer service | 0/10 |
|---|---|
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
None
Their 125 point safety check
Customer service
Myself and my partner bought a Ford Focus estate '51 reg in February 2005. We contacted Yes car Credit within the 7 day (no quibble return policy) return period, as we wanted to return the car and pay no more to it, as we had lots of problems with it. They kept fobbing us off saying they'd get back to us, so in the end we drove to the TEAM VALLEY branch where we picked the car up from, and we just dropped it off. They refused to sign the V5 document at first. And now, over 1 year on, we are receiving threatening letters from a debt collection agency demanding £8000! And Yes Car Credit sold the car to someone else, because they sent us the proof of sale! We are now going through a long and tiring court case.
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