melonlollypop28's Review of Screen Select www.screenselect.co.uk
12th Aug 2006
Overall Rating
- Value for money
- Content
Screen Select online DVD rental was good in first month or so, but when we changed to 3 DVD's a month instead of 1, the service really slowed down, and all complaints are dealt by a computer generator. Every time I've complained I have received a message saying someone will contact me within 24 hours, but it has never happened yet. I've never heard anything back. This is customer service at its worst. I posted back two DVD's on a Friday, and I still haven't received anything the following Monday! That's 10 days!! It is not worth the £14.99 I'm paying! I am not impressed.
I am a current subscriber, and when I am at the bank opens tomorrow, I'm cancelling my payments.
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