Disney's, Hotel Santa Fe Review

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3.7 stars
Average rating for this product is: 3.7 out of 5

From 3 ratings and 26 reviews

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JaniePortugal's Review of Disney's, Hotel Santa Fe Paris

12th Aug 2006

Overall Rating

3.5 stars
  • Value for money
    3.5 stars
  • Board Basis
    Bed & breakfast
  • Accommodation
    4 stars
  • Food
    2.5 stars
  • Location
    5 stars
  • Date of stay
    February 2004
  • Tour Operator
    Cresta
  • Customer Service
    2 stars
  • Resort
    2.5 stars

We stayed at Disneyland Paris in the Hotel Santa Fe for my daughters birthday a few years ago. The actual room was spotlessly clean, with good facilities, including a TV and very comfortable beds. Breakfast is continental, so cereal, rolls, ham and cheese are the only choice every day. I am a vegetarian and I found it very tedious.

We had to walk up flights of stairs carrying heavy suitcases. We had no assistance, and it was hard work with a small child. I want to go back, but as I now have two small children and I'm on my own, I would not go back to this hotel for this reason alone. Most hotel workers speak French and not very good English. I understand it is in France, but seeing as it is a world renown Disney resort, ALL staff should speak English; at least enough to understand the clients requests and problems.

There is not enough to do at the hotel. There is a reception, small shop and a bar. Not much else. Pretty boring of an evening. I don't think it is good value for money, as it is very expensive for a hotel with no atmosphere, and staff who don't understand you. It doesn't have the 'Disney' feel at all. The meet and greet the stars (Mickey mouse etc) is at a couple of set times a day for a quick photo and autograph, that is it. In America they walk around the hotels all the time, so why can't they do that here? I paid £800 for 4 days. I should have felt it was a great holiday, instead I felt ripped off. Disneyland itself is great, but certainly not this hotel for the price. We now go to Comfort Inn, which is 20 minutes drive away, but it is beautiful and a lot cheaper.

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