Robins1's Review of Lloyds Bank Platinum / Gold Current Accounts
1st Aug 2006
Overall Rating
- Customer Service
- Ease of use
They were an excellent company, but they seem to be going downhill fast.
Bad Points
Platinum account services are becoming a joke, and everything is being watered down to an extent that it is just not worth it. Even the airport lounge vouchers are now ground-side and not air-side. Who can relax before going through passport control?
General Comments
Cost cutting, reduction in call centre staff (wait 'till the new automated service starts this month) it is not for the benefit of the Lloyds Bank Platinum/Gold/Current Account customer. The writing was very much on the wall when a trustees company was floated, and yet the trustees received no payment or incentive. Watch the fees rise as the benefits decrease even further.
P.S. Premier customers be warned - from 5K upped to 7.5k held in a low interest account for what new benefits?
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| Lender | Account | Description | Interest | AER | Overdraft | ||
| Overdraft Limit | Overdraft Rate | ||||||
 | Premier Direct Account | Earn a great rate of 6% AER (fixed for one year) on balances up to £2,500. | Monthly | 6.00% | 0.00% | £2,000.00 |  |
| Premier Current | Enjoy Free annual multi-trip European travel insurance and earn 0.50% AER on balances up to £2,500. | Monthly | 0.50% | 0.00% | £2,000.00 | |
 | Natwest Advantage Gold Account | Enjoy benefits worth up to £704 for just £12.95 a month. Including Mobile phone cover, Travel Insurance and even tailored rates on other Natwest products. | Monthly | 0.25% | N/A | | |
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