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| Value for Money | 1.1/10 |
|---|---|
| Reviewer Rating | 0.9/10 |
| Overall Rating | 1.3/10 |
By Doctormac
on 29th Jul 2006
| Date of hire (month/year) | July 2006 |
|---|---|
| Country & City of hire | Aldergrove Airport |
| Condition of vehicle | Good |
| Choice of vehicles | Average |
| Value for money | 0/10 |
| Overall value | 0/10 |
| | |
The car I hired from Budget Car rental was in good condition, but they managed to charge double the price!!!! I booked through Holiday Autos and paid for all the insurance needed through their website. However, at Aldergrove Airport they were very busy with ten people waiting. The assistant asked did I want full insurance, and I said yes, I had booked and paid via Holiday Autos. She took my credit card details and quickly got me to sign the rental agreement, and then put it in an envelope.
I was shocked to read later that she had deducted over £73. I was covered for collision damage waver twice!!! I have made a complaint and I will post what happens.
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