Casablanca Hotel Review

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4.3 stars
Average rating for this product is: 4.3 out of 5

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Dale199's Review of Casablanca Hotel

27th Jul 2006

Overall Rating

5 stars
  • Value for money
    5 stars
  • Board Basis
    Half board
  • Accommodation
    4.5 stars
  • Food
    4.5 stars
  • Location
    4.5 stars
  • Date of stay
    July 2006
  • Tour Operator
    Thomas Cook
  • Customer Service
    5 stars
  • Resort
    5 stars
Good Points

The hotel and rooms were very clean and comfortable.
Friendly staff who are ALWAYS there!
Honestly, there are a few too many good points to mention them all here...


Bad Points

Wheelchair access, as there are a lot of steps leading up from the pool.


General Comments

The Casablanca Hotel in Santa Ponsa is a brilliant hotel, with brilliant staff and a brilliant holiday all round.

We have just spent two weeks at the Casablanca. The hotel was spotless, staff were really helpful, and the pool area was brilliant (never have to fight for a sunbed or chairs and tables). There were great views from the back of the hotel over the town. From the hotel you can walk there in seconds, but at the hotel you get no noise!!

There was loads to do in Santa Ponsa as well, and Magaluf is only a bus ride away if you want it.

The food was great, and in the two weeks, there was only one night when I didn't fancy what was on offer and went elsewhere. The food and dining room were brilliant, BUT if you go as a couple you will be seated with another couple. Luckily for us they were a nice couple who we got on well with, but there was another couple who got seated with a German couple who couldn't speak English, which would be awkward!! I was told that they try and keep it so that the people you sit with speak the same language.

We are even going back there in September, and I have never before been to a hotel twice before!!! BEWARE when you book though, as only the rooms at the back of the hotel have balconies, as we found out when we arrived that we had been discounted £28 for not having a balcony. Other people spotted this and phoned before they left, so they got their balcony.

When we arrived we knew that the only entertainment was on a Monday and Friday, as we were leaving they were getting ready for entertainment that looked like it would be all week round. And also Scuba Diving at 3:00 on a Saturday.

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