Blinko www.blinko.com Review

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Blinko www.blinko.com
1 stars
Average rating for this product is: 1 out of 5

From 14 ratings and 18 reviews

Thumb down 11% of users recommend this product

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sherap's Review of Blinko www.blinko.com

19th Jul 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Website Features
    0 stars
  • Website Quality (Design, Style etc)
    0 stars
  • Ease of Use
    0 stars
Good Points

I didn't find any good points.


Bad Points

They took my money without me ordering anything (had never even heard of the company), and it took 4 months to get a refund.

Impossible to communicate with.


General Comments

I didn't order anything from Blinko, and I had never heard of the company. I have never tried to download anything for my cell phone. I have never even sent a text message to them. I didn't ask for, or receive anything from Blinko, and they charged my phone bill $9.99 for an unspecified "download". Their phone system is a maze of recordings all ending in the same thing: go to our website to contact us. I filled out a website form (no contact information is available on the website). I got an auto-reply "Your request has been registered" message on April 5th, and I didn't hear from a real person until April 23rd. The response was, "Please note that we only interact with consumers that respond to online advertisement, TV or print campaigns. We value you as a customer . . ." They claimed the maximum refund they could offer was 50%, and to please send them my address and allow 4-6 weeks for the refund. I responded by giving them my address and saying, no, 50% is not good enough. I asked for nothing and you took my money, I want it back. Two months later I had received no response and no refund. I emailed again, and they responded (the next day!) and said that their third party refund processor has mishandled a few accounts by not getting the refunds out in the appropriate amount of time. I received a FULL refund a week later.

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