Abbey Student Account Review

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2.1 stars
Average rating for this product is: 2.1 out of 5

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Larissa8's Review of Abbey Student Account

18th Jul 2006

Overall Rating

2 stars
  • Ease of Use
    3 stars
  • Customer Service
    3.5 stars
Good Points

Abbey were one of the only banks to give me a loan.


Bad Points

I went overdrawn by £50 and they charged me £20, they also deducted £30 from my account for every transaction I'd made that week coming up to £200!


General Comments

Jackie you've really just hit upon how willing abbey are to get customers. I took a loan with abbey, they were one of the only banks to give me a loan. Great. But, I went overdrawn on my debit card by £50 for only a week. I didn't even know I could get overdrawn as I didn't have an overdraft and my card was not a credit card. Abbey sent me a letter saying they were charging me £20 for being over drawn. But not only that, they were going to deduct £30 from my account for every single transaction I'd made in that week on my card; regardless of how much it had been for. So for a transaction of just £5 I'd made I'd been charged thirty quid for. For being overdrawn by £50 for one week, in total abbey were going to charge me £200! Thankfully my father saw this letter abbey had sent me and we went to the bank and managed to get the charge down to £40. But I wouldn't dream of keeping my account with Abbey, had I not the loan with them. HSBC are much more reasonable if you ever get over drawn.

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