Keswick, Lodore Falls Hotel Review

Watch this item
2 stars
Average rating for this product is: 2 out of 5

From 0 ratings and 1 review

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


janicea755's Review of Keswick, Lodore Falls Hotel Lake District

18th Jul 2006

Overall Rating

2 stars
  • Value for money
    2.5 stars
  • Board Basis
    Bed & breakfast
  • Accommodation
    4 stars
  • Food
    0.5 stars
  • Location
    4.5 stars
  • Date of stay
    June 2006
  • Tour Operator
    Not supplied
  • Customer Service
    0.5 stars
  • Resort
    4 stars
Good Points

Beautiful setting for hotel beside Lake Derwentwater. Room well appointed and spotlessly clean as was the bathroom.


Bad Points

The food and the restaurant staff. We were hurried through a 5 course meal in half an hour when no-one else required a table. The meal was cold and the menu limited. When I told a member of staff that I had not enjoyed my dinner when she enquired, she said 'better luck tomorrow night.' I told her that I would not be back but she was not interested. At breakfast I chose my breakfast items for a cooked breakfast. I received 5 items which I did not order and did not receive 4 which I had ordered. I got scrambled eggs insted of poached and when I told the waiter he leaned over and looked at my plate and said well its scrambled now, and walked off! The next morning I had the buffet continental breakfast which I could serve myself. So much easier!


General Comments

All in all I found the restaurant and staff therein a major let down for such a beautiful hotel. Moreover I left word of this complaint on a customer comment card and nearly seven weeks later, the hotel has not acknowledged this. I do not normally make complaints but this service or lack of it certainly warranted a comment.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

janicea755's review has yet to be rated - Be the first!

How helpful did you find this review?