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| Customer Service | 6.8/10   |
|---|---|
| Quality of website | 7.7/10 |
| Value for Money | 7.5/10 |
| Reviewer Rating | 6.9/10 |
| Overall Rating | 7/10 |
By Mike20
on 17th Jul 2006
| Goods purchased & cost | Mio Sat Nav, £240 |
|---|---|
| Customer service | Poor |
| Delivery | On time |
| Quality of website | 8/10 |
| Value for money | 2/10 |
| Overall value | 1/10 |
 Mike20's recommendation | |
Good website
Competitive prices
On-time delivery
Did not supply spec advertised. When I got in touch about it, customer service disappeared.
It's a shame sometimes that what appears to be such a good professional service lets itself down when you raise a problem with Handtec.
I ordered a Sat Nav system, which according to Handtec's own website came with a power adapter. The unit was supplied without one, so I contacted them asking for my purchase to be supplied to the spec promised, but they stopped replying to my emails.
I guess they know it's not worth my time and effort taking them to court for a low priced item, so they just didn't bother doing anything about it.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 0 | 0 | 2 | 1 |
Total Respect: +1
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