Egg Home Insurance Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 1 rating and 3 reviews

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whybother's Review of Egg Home Insurance

13th Jul 2006

Overall Rating

1.5 stars
  • Value for money
    3.5 stars
  • Type of Cover
    Contents
  • Have you made a claim
    Yes
  • Customer Service
    1.5 stars
Good Points

Good price, and service when setting up the policy..


Bad Points

1) Took half a dozen calls to actually make a claim - after going through the automated phone menu, when you get to the "make new claim" section, you're simply told "this service is not currently available" and the call is terminated.
2) Turns out that although personal possession cover is included, this does not cover things like portable SatNav (which are not covered on car insurance either) as these are considered "car accessories". This is not being mentioned in the docs as far as I can see..


General Comments

Egge Home Insurance: As per any other kind of insurance, it's only as good as the claims process, and I can only hope that it's better should I ever get burgled or any other kind of claim!

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