- Review Centre
- Travel
- Travel Services
- Car Hire
- CarJet
- B515's review
Have a picture of CarJet Car Hire?, please send it to us.
Picture courtesy of AMRW.
| Value for Money | 5.3/10  |
|---|---|
| Reviewer Rating | 4.7/10 |
| Overall Rating | 4.5/10  |
By B515 on 12th Jul 2006
| Date of hire (month/year) | June 2006 |
|---|---|
| Country & City of hire | Menorca |
| Condition of vehicle | Good |
| Choice of vehicles | Poor |
| Value for money | 6/10 |
| Overall value | 3/10 |
 B515's recommendation | |
Customer service at Mahon airport very poor. Having to pay for a full tank of petrol which cost more than it should have been.
Having used Carjet before we did not expect the bad service we received this time. On arrival after having paid up front for the hire we had to pay for a full tank of petrol and also give my credit card details in case they needed to charge me for damage to the wheels and tyres! We did not get the car we booked, which I know can happen, but never thought the alternative to a Micra, (Nissan should sue) would be a Chevrolet Matiz (Daewoo). On return we were greeted with chaos at the Tui car hire desk which is the company used by Carjet (Owners Cars) there were queues at either side of the counters manned by only 2 people. Arrivals cars were not ready, child seats were not in when people had got to the car and the same queue was for returns and eventually people waited that long they were in danger of missing their check-in and car keys and child seats were passed over the counter and just left. None of the other car hire desks in Mahon airport had queues and this can only be down to very bad organisation. Will not be recommending Carjet to anyone or using them again.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
Would you like to see a review that's not being listed?
