Car Checkers www.car-checkers.co.uk Review

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2.7 stars
Average rating for this product is: 2.7 out of 5

From 1 rating and 9 reviews

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AlsOnline's Review of Car Checkers www.car-checkers.co.uk

12th Jul 2006

Overall Rating

4.5 stars
  • Value for money
    4 stars
  • Customer service
    4.5 stars
Good Points

Regular and timely communications (email and phone)
Polite and efficient
Easy to read engineers report
Quick response to my order
Informative and easy to use web site


General Comments

Since buying a used car can always be a minefield I always make sure that I get the car checked over by a qualified engineer before signing on the dotted line. Having used both the RAC and AA for previous purchases I came across Car Checkers while looking for cheaper alternatives. Now cheaper doesn't always mean better but having read through their web site and compared the things covered by the checking process I decided it was worth a go.

My initial contact was through their web site to make sure the price was correct. I got a very quick and positive email in return which confirmed the price was accurate. I then completed the online order form and was informed that someone would be telephoning me to arrange payment collection and to let me know when the inspection would take place. Sure enough, a couple of hours later I received a phone call (very polite and efficient) where I was able to make my payment and was told that my inspection would take place two days later. I was also told that I would be receiving a telephone call from the engineer who would give me a verbal report on their findings and this would be followed by a written report by email.

Basically everything went according to plan. The inspection was done, I received my verbal report by phone (again very polite and professional) and the following day I received the email containing the full written report. This was very well laid out and explained what had (and had not) been checked in plain English.

Overall I was very happy with the service and I shall definitely be recommending them to my friends and using them again in the future.

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