Kuoni Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 0 ratings and 19 reviews

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degbert's Review of Kuoni

11th Jul 2006

Overall Rating

4 stars
  • Value for money
    3.5 stars
  • Customer Service
    4 stars
  • Have you booked through this tour operator before?
    No
Good Points

Very strong global organization supporting a vast array of holiday possibilities


Bad Points

You're only as good as your weakest link in the chain, and there are a few


General Comments

Kuoni - We booked our honeymoon through Kuoni and it was excellent. Just excellent. Hong Kong, Singapore, then the Maldives. Flights and transport and hotels and local rep's were all very good, very well organized and smoothly executed.

Their "representative" company in Sri Lanka was, however, very weak, letting the side down. Bit of a nightmare there in terms of travel and hotel.

I would also recommend asking - when you book - to review the flight details before you commit, so you know what time of day your transfer is; we had a 5am pick up once and then the flight was not non-stop, but that wasn't clear to us until just before we left. Even if it the only option, you'd rather know ahead of time.

Given the size of the holiday I was impressed with the overall value for money too. If I was doing a long haul and multi-centre trip again, I wouldn't use anyone else.

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