Sunny Beach, Azurro Hotel Review

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3.5 stars
Average rating for this product is: 3.5 out of 5

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scone36's Review of Sunny Beach, Azurro Hotel Bulgaria

10th Jul 2006

Overall Rating

3.5 stars
  • Value for money
    3.5 stars
  • Board Basis
    Bed & breakfast
  • Accommodation
    2.5 stars
  • Food
    1.5 stars
  • Location
    3.5 stars
  • Date of stay
    June 2006
  • Tour Operator
    Not supplied
  • Customer Service
    0.5 stars
  • Resort
    4 stars
Good Points

Rooms kept immaculate by chambermaids.
No laundrette in Sunny Beach, so chambermaids take it home and wash and dry it for you for around 20 Lev per bag (around £7.00).
Staff at Azurro barbecue were great fun and very friendly.


Bad Points

Hotel staff not too pleasant. They didn't even try to be. On the last day waiting for the bus, they charged my sister-in law 55.00 Lev for a stained sheet, which they said was due to her son having a henna tattoo. Rubbish! Most guests had this strange staining, which we thought was dampness, and they didn't approach anybody else for payment. Beware; They charged for missing ashtrays and glasses etc.

All in all, customer satisfaction from hotel staff is a big fat 0.


General Comments

Sunny beach is a great resort for fake designer goods and value for money. It is very cheap to eat out. The aqua park is not too big, and it is situated within a very poor area of Sunny Beach. It is not uncommon to see begging children with prams late at night. Sunny Beach is very lively, with music from 5am until 3am the next day.

I would go back to Sunny Beach, but I would upgrade to a 4 star hotel next time.

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