Morphy Richards 47505 Roma Review
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From 3 ratings and 18 reviews
72% of users recommend this product
ArthurCater's Review of Morphy Richards 47505 Roma Compare
8th Jul 2006
Overall Rating
- Value for money

- Special FeaturesNot supplied
- Durability

- Service & Support

- Owned Product For:More than 1 year
- Ease of Use

- Style

Makes nice coffee while it works.
Bad Points
Need Spare Part? Catastrophe!
General Comments
Was given this Morphy Richards 47505 Roma coffee machine as a present, happily used it for two years or so. Then the rubber seal in the filter housing developed a leak. Spare parts dealers do not carry that. Email request to Morphy Richards customer service went unanswered for a week, then I got a reply "assuring you of our best attention at all times" and stating that the part could not be got. A few more messages to and fro establish that "because the machine is made in the far east we cannot supply you that part."
Having to dump an appliance because a part valued at a few cents cannot be obtained REALLY STINKS in my opinion.
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Members' Comments onArthurCater's Review
dougc on 15th Feb 2008
dougc on 26th Feb 2008
Right, after my earlier comment on the 47505 review, I have this update.
The seal arrived and was fitted in 5 minutes, (been desperate for a decent cup of coffee).
Switch-on, ok, great! Warm-up, ok also great! Make a coffee, ok, not great, in fact, very bad news.
It isn't the seal that fails, it's the body around the dispenser holder, the black plastic bit you bayonet your filter holder into.
It splits around the neck but the split doesn't open up until the pressure is on so you don't notice it.
So, before you waste time and money looking for and buying the £5 seal, try making a coffee and when the water pours out from around the filter cup holder, check closely for the tell-tale crack. I will almost guarantee that it is there.
My final comments?
These Morphy Richards machines are so poor in quality of manufacture that I wouldn't even pay the return postage to have it returned under guarantee.
The time it lasts from new is not proportionate to the cost of the postage. Better buy something better.
If anyone can recommend a decent, well made basic espresso maker, that won't die of fatigue within 12 months, please do. I'm still waiting for my decent cuppa.
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I found the same problem but was offered a new machine at a fraction of the normal selling price, I mean 25%! So I bought one. A little time later the seal on the new machine also failed. Two out of action. Then bought a cheepie machine from Woolies, just as good but slightly smaller tank. Seal failed. Three up the spout, so really tried to find a seal which I now have. Do a Google search on Morphy Richards 47505 seal, it comes up trumps. They are expensive, like £4 - £5 but at least I now have 3 good machines, anyone interested in buying one?