Club Mobile www.clubmobile.co.uk Review

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Club Mobile www.clubmobile.co.uk
0.3 stars
Average rating for this product is: 0.3 out of 5

From 0 ratings and 9 reviews

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jeffconnell's Review of Club Mobile www.clubmobile.co.uk

30th Jun 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Quality of service
    0 stars
  • Goods purchased & cost
    Mobile Phone Contract
  • Layout of shop
    0 stars
Good Points

None.


Bad Points

Deal mis-sold.
Cannot get reply to many emails.
Customer service is appalling.


General Comments

I agreed to a 12 month contract of £40 per month with Club Mobile. Club Mobile were to refund £20 of this each month. I have had the contract for 12 months and have not received one refund, despite numerous telephone calls and emails.

I have posted invoices every quarter, in line with the agreement, but they say they have only received one lot. So instead of having a refund of £180, I have not had a penny. They say I am due £60, and I am too late to claim the rest!!! It is six months from when the £60 was due to me, and I have still not received it.

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Members' Comments onjeffconnell's Review

  • jeffconnell Rank: Corporal on 4th Dec 2006

    It is now December and I am still waiting for my refund from Club Mobile!

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