Royal Bank of Scotland Internet Banking www.rbsdigital.co.uk Review

Watch this item
Royal Bank of Scotland Internet Banking www.rbsdigital.co.uk
3.2 stars
Average rating for this product is: 3.2 out of 5

From 8 ratings and 14 reviews

Thumb up 86% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


review1357642's Review of Royal Bank of Scotland Internet Banking www.rbsdigital.co.uk

30th Jun 2006

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Ease of Use
    2.5 stars
  • Used service for
    1 year and over

The Royal Bank of Scotland Internet Banking website has clear screens and simple to use menus.

Log in could be more secure by having drop down selections to negate the use of key loggers. It should also be limited to one page rather than 4. The DD menu is really irritating - it always shows your DD, even ones cancelled from 2 to 3 years ago. I can't change my address or personal details online, and there is no secure messaging.

The website has real limitations. Egg for example has fantastic functionality. It is quicker to log in, and you can limit the information that is relevant to you. Additionally, on the RBS site you can't see and amend additional account information that you might want to change. As I live abroad and move around a lot, I use internet banking as my primary means of managing my money. It's so bad with RBS, that I'm considering changing banks.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

review1357642's review has yet to be rated - Be the first!

How helpful did you find this review?