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- charmainec's review
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Picture courtesy of Deerstalker.
| Customer Service | 3.4/10   |
|---|---|
| Telephone Banking | 4.5/10 |
| Internet Banking | 6.3/10 |
| Local Branch | 2.8/10 |
| Cash Point Facility | 4.8/10 |
| Reviewer Rating | 2.7/10 |
| Overall Rating | 2.9/10 |
By charmainec on 29th Jun 2006
| Overall value | 0/10 |
|---|---|
 charmainec's recommendation | |
Online banking is convenient
Customer care is disastrous
I had a £25 charge for a £10 standing order which was coming from my Alliance & Leicester current account into my savings account. I paid money in at 9:30am, but they have told me it should have been in the day before. I am not entitled to a refund they said.
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