cater allen business bank account review

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Average Ratings
Customer service6.5/10
Value for Money5/10
Overall rating4.6/10
45% Recommended5 out of 11 Reviews

Review of Cater Allen Business Bank Account

By nimrod786 on 27th Jun 2006

nimrod786's Ratings
Customer service1/10
Banked with company1 year and over
Value for money4/10
Overall value2/10
no nimrod786's recommendation

Good Points

Free banking

Bad Points

No good having free banking if it is not backed by good customer service and procedures.

General Comments

I had a bad experience with the cater Allen Business Bank Account, after banking with them for over 7 years, most of which was good. I had a real big disaster! My business deal worth a large sum of money fell through because these guys could not open a dollar account in time. They had advised us incorrectly of the forms to complete, and then they refused to accept any responsibility. We was given different advice by different staff members, and nobody really knew what they were doing.

This cost our business a lot of time, money and damaged our reputation with one of our biggest clients. Do Cater Allen care? No! The first thing they try to do is cover their own backs.

Valuable lesson... Free banking is not always good for your business if it is not backed by adequate customer service and procedures.

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Total Respect: +2

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