nimrod786's Review of Cater Allen Business Bank Account
27th Jun 2006
Overall Rating
- Value for money
- Banked with company1 year and over
- Customer service
Free banking
Bad Points
No good having free banking if it is not backed by good customer service and procedures.
General Comments
I had a bad experience with the cater Allen Business Bank Account, after banking with them for over 7 years, most of which was good. I had a real big disaster! My business deal worth a large sum of money fell through because these guys could not open a dollar account in time. They had advised us incorrectly of the forms to complete, and then they refused to accept any responsibility. We was given different advice by different staff members, and nobody really knew what they were doing.
This cost our business a lot of time, money and damaged our reputation with one of our biggest clients. Do Cater Allen care? No! The first thing they try to do is cover their own backs.
Valuable lesson... Free banking is not always good for your business if it is not backed by adequate customer service and procedures.
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