hsbc bank review

Picture courtesy of Ben Fuller.

Average Ratings

Customer Service	4.4/10
Telephone Banking	4.3/10
Internet Banking	6.5/10
Local Branch	4.6/10
Cash Point Facility	6.1/10
Reviewer Rating	4/10
Overall Rating	3.9/10

View Last 6 Months Only

37% Recommended20 out of 54 Reviews

0% Recommended0 out of 3 Reviews

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By Rigmedicuk on 24th Jun 2006

Rigmedicuk's Ratings

Overall value	10/10
Rigmedicuk's recommendation

Good Points

Excellent Customer Service with HSBC Premier suiting the individuals needs.
Flexible, and a wide range of products.
The full package of HSBC Premier is second-to-none

Bad Points

The criteria to get a Premier Account, but when I had a normal bank account plus I was still satisfied.

General Comments

I started banking with HSBC over a year ago when I moved back to this country from abroad. Amazingly, even though I have a good income, because I had no address history in this country Co-op Bank, Barclays and Halifax wouldn't even offer me a basic bank account. I went to HSBC who immediately gave me a full bank account plus with cheque book, cheque guarantee and 500 overdraft. Since then the service has got even better. I am now a premier customer with a premier credit card and automatic 5000 overdraft, preferential rates on my mortgage and a dedicated premier manager that will even visit me at my home if I wish. The account is the best I have come across so far.

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