virgin credit card review

Picture courtesy of Mickey.

Average Ratings
Customer service2.4/10 Based on 35 ratings
Value for Money2.2/10
Reviewer Rating2/10
Overall Rating2/10 Based on 69 ratings

View Last 6 Months Only

17% Recommended11 out of 66 Reviews

Review of Virgin Credit Card

By fatpants Rank: Lance Corporal on 21st Jun 2006

fatpants's Ratings
Used card for0 - 6 Months
Loyalty schemeYes
Customer service2/10
Value for money3/10
Overall value1/10
no fatpants's recommendation

Good Points

The balance transfer from an existing card went through smoothly.

Bad Points

If you make your payments on time, they'll change the monthly payment date and slap you with fines.

General Comments

The Virgin credit card telephone handling system is convoluted, and MBNA who actually issue and maintain the card will randomly change the due date of the payments (bringing them forward). If you don't read your statement carefully you won't notice the brought forward date, and you will get slapped with a £25 handling fee and they will revert you back to their 15.9% rate. It happened to me.

Incidentally, they were happy to put the payment date back to the old date once the £25 charge and 15.9% interest had been applied. So why change the date? I'll leave it to you...

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