siandcath's Review of Rome City Apartments Rome
19th Jun 2006
Overall Rating
- Value for money
- Board BasisRoom only
- Accommodation
- Food
- Location
- Date of stayApril 2006
- Tour OperatorNot supplied
- Customer Service
- Resort
We had a bad experience with www.romecityapartments.com. To cut a long story short they shifted us into an inferior apartment, offered to fix things, but they didn't turn up to sort things out as agreed on the telephone, and then they just stonewalled us until we left.
The apartment itself was fine. It just wasn't what we had paid for (we had booked a two bedroom apartment, but only got one bedroom and a bad sofa bed!).
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Members' Comments onsiandcath's Review
kijeandizzy
on 21st Nov 2008
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I agree with this review because...we had a similar experience/problem with this company stonewalling and not sorting out problems.