halifax one credit card review

Picture courtesy of Geoff.

Average Ratings
Customer service1.5/10 Based on 18 ratings
Value for Money2.5/10
Reviewer Rating2/10
Overall Rating2.1/10 Based on 39 ratings
16% Recommended6 out of 37 Reviews

Review of Halifax One Credit Card

By jeremie75 on 15th Jun 2006

jeremie75's Ratings
Used card for1 year and over
Loyalty schemeNo
Customer service4/10
Value for money2/10
Overall value1/10
no jeremie75's recommendation

Good Points

Good points? Help me to find some...

Bad Points

Too many.

General Comments

If you are planning on getting a Halifax credit card, think twice before you act!

Customer service is not useful in finding a solution when you have lost your job (I pay for insurance), and they say I am not entitled to help for some stupid reason. Very high interest at 20.9%, which they should keep going at the rate of 17.9%. If you try to make a complaint it's a bit hard, and at the end you are wrong when they make a mistake. You have to constantly call to keep yourself informed as to whether your Direct debit is still 'live'.
Customer service can't find proper answers when you ask just a simple question.

I am considering paying off this card and going to another credit card company!

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