mbna platinum plus card review

Picture courtesy of Fuddugen Slaffen.

Average Ratings
Customer service2.7/10 Based on 28 ratings
Value for Money2.9/10
Reviewer Rating2.4/10
Overall Rating2.5/10 Based on 53 ratings

View Last 6 Months Only

18% Recommended9 out of 51 Reviews

Review of MBNA Platinum Plus Card

By jdw6480 on 15th Jun 2006

jdw6480's Ratings
Used card for1 year and over
Loyalty schemeNo
Customer service1/10
Value for money5/10
Overall value1/10
no jdw6480's recommendation

Good Points

The online site is very useful.

Bad Points

Their ethics seem very poor.

General Comments

I find MBNA's ethic so poor that I am closing my account of 7 years. They sent me a letter with a bold print cover page stating that it was a "brief summary". This "summary" stated many minor advantages, such as free additional cards and protection against fraud. However, the fine print (three legal size pages) of the letter had many surprises, such as
1. Adding a default clause, so that if I was every late in my payment the interest rate on my whole balance became 24.999%
2. They were raising my late fee charge
3. They were increasing my balance transfer fee
4. They were increasing my over limit fee

The fine print also included that if I did not agree to this, that I had to reply immediately these changes would take effect.

It seems obvious to me that they were required by law to add this last part, but did everything they could to make me miss it.

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