Dyson DC05 Turbo Brush Review

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2.9 stars
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Mary Stott.'s Review of Dyson DC05 Turbo Brush

12th Jun 2001

Overall Rating

0 stars
  • Value for money
    0 stars
Good Points

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Bad Points

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General Comments

Be aware! I purchased a Dyson vacuum cleaner roughly about three months ago and I am simply flabbergasted at its poor quality and backup help line not to mention the crafty set up they have with their retailers. Try getting I refund and fined out!

My nightmare began a few days after I bought this appalling piece of plastic from a well-known electrical retailer.

After about two days of normal use the head stopped working and had to be simply replace and believe it or not its broke again and again. I am now on my forth head and that's not it. I also had I cabal rewind fixture replaced and also had to have the machine completely dismantled to investigate further problems. I am so anger and feel so betrayed, I was lead to believe Dyson was a friendly caring company, I was so, so wrong. It took absolutely ages to get through their help lines and there after sales team with patronising attitudes was appalling. Be warned Mr James Dyson, you are going to fall into trouble with such appalling backup and poor quality produces. I now own a Miele revelation 500 after reading your reviews. I am simply "pleased as punch" this is what I call I vacuum cleaner, and the build is fabulous, well done Miele.

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Members' Comments onMary Stott.'s Review

  • saintfieldabu Rank: Lance Corporal on 20th Jul 2006

    I must say I've just bought a Miele too after three eventful years with a Dyson. Many of the plastic parts broke. There was a problem with the cord. I became best friends with the helpline people, and by and large they were friendly, well-informed about the product and helpful. The suction is fine and OK it doesn't decrease and you don't need to always buy bags, but I bought this machine cos I admired James Dyson's attitude and innovation (and I had no kids and more cash, obviously)...now three years on I didn't even consider another one, and in a way I feel sad...c'mon Dyson, make your plastic a bit more durable.