First Alternative Car Insurance Review

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0.9 stars
Average rating for this product is: 0.9 out of 5

From 1 rating and 12 reviews

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abernard7's Review of First Alternative Car Insurance

9th Jun 2006

Overall Rating

1 stars
  • Value for money
    2.5 stars
  • Customer Service
    0.5 stars
  • Have you made a Claim
    Yes
Good Points

They are good to deal with when you're not making a claim


Bad Points

See below...


General Comments

First Alternative Car Insurance are the absolute pitts if you make a claim. Be careful what you say when making a claim. Don't tell them what you think may have happened if you were not in the car at the time. They will twist it so it looks like you knew the car was faulty. They did not listen properly to my explanation, and they did not give accurate details to relevant agencies. For example, my car was left at the side of the road for over 2 days (no apologies), and now they are arguing the toss about the claim and I have no courtesy car. They were arrogant, uncaring and clueless.

Please note. this car had a full service by the manufacturer 5 months ago, and MOT 1 month ago, and they are arguing the toss about its condition. A well looked after V reg performance car!

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