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- kris1234's review
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| Speed of Application | 9.5/10   |
|---|---|
| Customer Service | 5/10 |
| Value for Money | 1.5/10 |
| Overall rating | 2.5/10 |
By kris1234
on 9th Jun 2006
| Loan Rate | 9.9% |
|---|---|
| Value for money | 1/10 |
| Overall value | 0/10 |
 kris1234's recommendation | |
Money to your account quickly.
See below...
I took a loan over 3.5 years ago for £15000 from Natwest for a term of 5 years. I went to see customer services, but none of them were willing to help when I asked about the Loan repayment. Every body were avoiding me until the bank closed. At last, I have been told that, even though I have paid off 12000 so far, out of £3500 interest I would pay in years I have already pad £3200, and if I pay the whole amount, I get no benefit. If I would have paid a year or earlier, my 2 months early repayment charge would have been £200 + per month, effectively paying a £500/- fine.
If you go to Natwest customer services will not help you at all.
If you try to cancel your Advantage Gold card, which is next to useless and costs £10 you will be on hold for at least 1 hour. (I would recommend you give that money to some charity).
You have to visit the bank 3 to 4 times if you need to make changes to your address.
Not recommended at all!
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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