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- Mark Warner Holidays
- isobelhall's review
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| Customer Service | 6.5/10   |
|---|---|
| Value for Money | 6.1/10 |
| Overall rating | 6.4/10 |
By isobelhall on 7th Jun 2006
| Have you booked through this tour operator before? | No |
|---|---|
| Customer Service | 0/10 |
| Value for money | 5/10 |
| Overall value | 2/10 |
 isobelhall's recommendation | |
The childcare is fantastic. I would recommend.
The food was poor, and the resort was not well planned, which meant a 20 minute walk to breakfast and the same back to the kids club. We suffered a 31 hour delay and Mark Warner apologised, but didn't think it warranted any compensation.
I think Mark Warner generally have a very good reputation. However, my experience with them was one not to be repeated. The 31 hour delay, stopping off in 2 other Spanish resorts isn't really on when you have a 2 year old. However, Mark Warner feel that this is OK. The childcare made it for us, even if the resort wasn't great and the food was poor. Beware if the flight company is Excel, as they are often delayed.
Important, please be aware that:
| Helpful | Unhelpful | Agree | Disagree |
|---|---|---|---|
| 1 | 0 | 0 | 0 |
Total Respect: +1
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