Dubrovnik, Hotel Excelsior Review

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0.5 stars
Average rating for this product is: 0.5 out of 5

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emarshal's Review of Dubrovnik, Hotel Excelsior

7th Jun 2006

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Board Basis
    Bed & breakfast
  • Accommodation
    0.5 stars
  • Food
    0 stars
  • Location
    2 stars
  • Date of stay
    June 2006
  • Tour Operator
    Opodo
  • Customer Service
    0.5 stars
  • Resort
    2.5 stars
Good Points

In a good location.
Good sized swimming pool.


Bad Points

See below.


General Comments

The Dubrovnik Hotel Excelsior only deserves a 2 star rating, but charges 5 star prices.

It's in a good location, about 10 minutes walk from the old town. The hotel also has a good sized swimming pool.

In our first room waste water from another bathroom dripped through our bathroom ceiling. It took some effort to persuade the hotel that this wasn't acceptable and to move us. After turning down an offer of one single room for me and my husband, we were moved to a tiny, view-less and slightly grubby room.

Overall. Rooms: small and tired. Service: indifferent and at times staff were rude. Food: horrid - thick dry slices of tuna dressed with lemon sorbet were served as Tuna Carpaccio. Spa: I enquired about a massage 3 times without any response. Private beach: a concrete creation.

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