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| Value for Money | 8.5/10 |
|---|---|
| Overall rating | 4.5/10 |
By Nancy Scotson
on 30th May 2006
| Date of Insurance (month/year) | May 2006 |
|---|---|
| Type of Insurance | Single trip insurance |
| Value for money | 8/10 |
| Overall value | 0/10 |
| | |
It was relatively easy to arrange the policy (for my 83 year old mother) online.
My mother fell on holiday and broke her ankle. Saga were unable to provide any sort of medical care, and they took 3 full days to fly her to a British hospital.
Saga's staff seemed to be well trained in fobbing off the customer. Delaying tactics, and generally doing anything to avoid spending money to help a travel insurance claimant.
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