hitachi review

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Average Ratings
Value for Money8.3/10
Reviewer Rating6.3/10
Overall Rating7/10 Based on 7 ratings
33% Recommended1 out of 3 Reviews

Review of Hitachi TVs

By Pantherfan Rank: Lance Corporal on 23rd May 2006

Pantherfan's Ratings
Value for money7/10
Overall value8/10
no Pantherfan's recommendation

Good Points

Great picture quality for the 51 inch television I purchased.

Bad Points

Poor customer service. I experienced problems 33 days after purchase of my product. It is now May (I purchased the TV in January), and I have been able to watch the TV for less than 7 weeks. Customer service is slow... and I mean slow. No one is able to answer questions, and you get the same avoidance answer with each call. I have been waiting for two weeks for an RMA number to return the set.

General Comments

My Hitachi television set, when it worked, had a great picture. I searched around, and I was very pleased with the product until it stopped working. When the technicians had problems fixing the set I was very disappointed with how long it took to get a new TV, and how unimportant Customer service is to Hitachi.

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