Have a picture of BT Broadband Voice www.bt.com/btbroadbandtalk?, please send it to us.
| Value for Money | 6/10 |
|---|---|
| Overall rating | 6/10 |
| Value for money | 3/10 |
|---|---|
| Overall value | 3/10 |
| | |
Expensive in comparison with other providers
BT Broadband Voice advertising/promotional material is not as clear and 'up front' as it could be. Read the Terms & Conditions and all small print before you purchase!
The BT Voyager 2500v router is only free to 'new', not existing customers. When I questioned this (at the online sign-up stage) I was directed to an asterisk * in the promotional material, which is apparently there to direct potential customers to the 'terms and conditions" relating to the particular item/promotion.
I cancelled my order as I didn't agree with the somewhat misleading manner in which BT ran it's sales/promotion campaign.
I kept the BT Voyager 2500v, but BT Customer Services have been of little help during my attempts to find out about this routers 'usability' with other service providers.
Important, please be aware that:

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