Konica Minolta PagePro 1300W Review

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Konica Minolta PagePro 1300W
3.3 stars
Average rating for this product is: 3.3 out of 5

From 2 ratings and 5 reviews

Thumb up 80% of users recommend this product

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5fingerdiscount's Review of Konica Minolta PagePro 1300W Laser Printer

11th May 2006

Overall Rating

0 stars
  • Value for money
    0 stars
  • Ink Consumption
    Poor
  • Ease of Set Up
    0 stars
  • Time Laser Printer Owned
    Less than a Week
  • Print Quality
    0 stars
Good Points

It's pretty and looks nice on my desk.


Bad Points

Flawed software causes installation to fail, thus rendering the machine useless.
NO CUSTOMER SUPPORT IN EUROPE (and much of the rest of the world)!!!


General Comments

I would recommend this Konica Minolta Page Pro, elegantly designed plastic box masquerading as a laser printer to my enemies, certainly not to any friends or strangers.
I followed the instructions (which were written for Windows 2000, NOT XP!!!) meticulously. It insist that one should only use the Konica Minolta software included and not the Windows Hardware installation. However, the software failed to load two .dll's requiring me to manually find the dll's on the cdrom.
Having done that, I received two contrasting messages: Installation Successfully Completed, and Installation Failed To Complete. What?!

The manual leaves much to be desired, such as proper instructions. It suggests that one should follow the instructions on the cdrom, and if you have any problems, to consult either KM's website or contact your vendor. Unfortunately for the consumer, the cdrom skip several steps in the instructions.

Trouble shooting the installation problems at KM's website was like trying to read someone's mind. One is expected to guess how to phrase the question to ask a non-human database for help because there isn't any customer support (at least not in Europe).

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