Written on: 04/05/2006 by suziebb (1 review written)
I could not believe it, so I had to write my first review. 17 minutes from purchase to delivery, plus I took 30 minutes of an engineers time to help me out.
I had a very sick Dell Inspiron 8200 after talking to some Indian (I have nothing against Indians) who was obviously in India due to the very bad echo and delay, so I gave up. I found the User Guides website www.user-guides.co.uk. I bought a diagnostic CD and a manual. All were sent by email. I COULDN'T BELEIVE THAT YOU CAN SEND CD'S BY EMAIL. Anyway I found it quite difficult to use (being a non-technical girl), so I emailed them expecting a reply in a few days. I had an immediate response, and their techies spent 30 minutes with me for free. Total cost to me was £1.49 for the manual and £2.95 for the CD, so I've decided to tell the world. My laptop is fixed and for less that £10. I hope I won't need them again, but if ever your laptop breaks down, these are your guys!
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