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- denglish's review
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| Customer service | 4.9/10   |
|---|---|
| Overall cleanliness | 5/10 |
| Value for Money | 5/10 |
| Overall rating | 4.6/10 |
By denglish on 24th Apr 2006
| Date of use (month/year) | February 2006 |
|---|---|
| Transport links | Average |
| Range of shops | Excellent |
| Eating facilities | Average |
| Customer service | 6/10 |
| Overall cleanliness | 3/10 |
| Value for money | 4/10 |
| Overall value | 2/10 |
 denglish's recommendation | |
The airport has its own railway connection, and it is close to the M23.
The airport is well served by most airlines and destinations, including many budget companies.
The rail service is infrequent outside 9 - 5pm.
The toilets are poorly ventilated, and they are smelly, and are only basically cleaned.
The owner (BAA) seems to give priority to shopping, and often basic infrastructure, i.e. walkways, lifts and the small shuttle are out of order!
Once upon a time, Gatwick Airport was modern. Now it is looking very tired and dated. Most European capitals have modern airports, but at this airport there are only the shops and bland sandwich bars that are up-to-date. The arrivals/baggage collection area is antiquated and due for a makeover. The car parking is very expensive, and you should always factor this in to any air fare, as it may cost more than the flight!
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