Astraeus Review

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2.3 stars
Average rating for this product is: 2.3 out of 5

From 3 ratings and 9 reviews

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blkmystery's Review of Astraeus

12th Apr 2006

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Flight From - To
    London - Zante
  • Flight on time?
    3 stars
  • Comfort on flight
    0 stars
  • Flight Date
    September 2004
  • Ticket class
    Premium Economy
  • Customer service
    0.5 stars
  • Quality of food
    0 stars
Good Points

Myself and my partner got home safely.


Bad Points

Too many. See below...


General Comments

Myself and my partner who was pregnant, travelled to Zante for a short break, and we flew with Astreaus airlines at the end of September.

Checking in was a nightmare. I had never heard of this airline, and strangely neither had many other people. They didn't have a check-in desk or even a picture to go up on the screen to indicate it was them. Anyway, we finally found out when we had checked in with Aer Lingus (don't ask).

The flight was OK going out, but I think the owners should inspect the planes for themselves. The food was non-existent basically. It all ran out before getting to my our of the plane, AND we were up at the front! So they offered us some other snacks and said that they would try and accommodate us later.

On the flight back, just like on the way there, the plane picked us up first and then flew to another island. The attendants said there was no seat allocation on the plane, so we were to sit anywhere. People sat all over the place, and there was no organisation! The problem was that when the plane arrived at the next island, there were loads of families with children who were told that they had booked seats, but all their seats were no longer available. It was mayhem with some members of families at one end and the others... well. who knows? In the end the attendants had to beg people to switch seats, which no one would do, so we had a really bad trip back with EVERYONE complaining. There were mothers running from one side to the other to feed their kids, and the attendants looking like they wished they had never joined the company.

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