Easyspace www.easyspace.com Review

Easyspace www.easyspace.com
★★★★☆
3.9
From 1353 reviews
77.0% of users recommend this

  • Value For Money

oscar190's review of Easyspace www.easyspace.com

“When moving one domain away I followed the advice of...”

★☆☆☆☆

written by oscar190 on 07/04/2006

Good Points
Reasonable speed, reliability

Bad Points
Sleazy pricing model, lots of hidden charges including £49 move away fee, be very careful before signing up with them.

General Comments
When moving one domain away I followed the advice of Dastra, an earlier reviewer, and complained about the £49 charge saying that it didn't exist in 2002 when I set it up (it only came in in 2004). Easyspace agreed to waive it which I thought was one redeeming feature.

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Easyspace's Response to oscar190's Review

Written on: 05/03/2007

When moving one domain away I followed the advice of Dastra, an earlier reviewer, and complained about the £49 charge saying that it didn't exist in 2002 when I set it up (it only came in in 2004). Easyspace agreed to waive it which I thought was one redeeming feature.
<br/>
<br/>Hi Oscar,
<br/>
<br/>I&#039;m a little confused by your comments regarding a "sleazy" price model and/or hidden charges? Our price model is quite straight forward with the only charge being for moving a domain name to another registrar, this is an admin fee which is currently set at £15+ VAT for the work required from our end.
<br/>
<br/>I am glad you managed to resolve the issue with our Customer Support team however, I would be interested in hearing more from you on your initial reasons for transfer however, if theres anything I can still help with please feel free to get in touch via email to [email protected]
<br/>
<br/>Thanks
<br/>Johnathan Williamson
<br/>Customer Support Manager
<br/>Easyspace.com

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