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| Customer Service | 7.8/10   |
|---|---|
| Quality of website | 6.4/10 |
| Value for Money | 5.2/10 |
| Reviewer Rating | 4/10 |
| Overall Rating | 4.3/10 |
By Peter75 on 28th Mar 2006
| Goods purchased & cost | Groceries and household |
|---|---|
| Customer service | Good |
| Delivery | On time |
| Quality of website | 5/10 |
| Value for money | 9/10 |
| Overall value | 9/10 |
 Peter75's recommendation | |
Delivery punctual, by polite and very pleasant drivers.
Inability of head office to reply to emails,re problems. ie items available in store not available on line !!!!
We have been shopping on line with Sainsburys for approx 3 months. We are elderly and find trudging around the store very tiring. The on line service is excellent, we can choose a date and time slot for delivery which up to now has been spot on. The web site could be clearer in catagorisation. and why is my favourite smoked bacon not available on line when its unsmoked is!!. This means that I have to travel or get someone else to, in order to get my breakfast. Keep up the good work. P.& M. Robinson.
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