Orange Pay Monthly Review

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Mark.'s review of Orange Pay Monthly

★★★★★

“In my opinion a very good network provider. Orange may...”

Written on: 22/03/2003 by Mark. (1 review written)

In my opinion a very good network provider. Orange may have expensive phones, and thier talk plans can appear more expensive. But they have free voicemail, free excellent customes services 24/7, and their call charges outside of talktime tend to be Cheaper. But with unbeaten network coverage, and talk time credited in the unlikely event a call is dropped, Orange is, in my opinion the best Network provider.

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Surfnut's Response to 82261_Mark.'s Review

Written on: 12/08/2004

How much have they paid you Mark? That's the most obvious inside job I've ever seen!

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Tarrentino's Response to 82261_Mark.'s Review

Written on: 16/09/2004

You must be joking. Orange's customer services director is clearly sleeping at the wheel. They have the most frustrating and fundamentally flawed electronic answering system I've ever experienced.
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<br>When I was abroad it took about three and a half minutes to get through to the 'queue' to speak to an operator. By that time my charge card had run out of credit!
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<br>In the end it took 28 minutes of queuing and $40 in phone charges to get a PUK code which they could have given me via email. It's against company policy though! How convenient.
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<br>They will not service any account specific requests via email which invalidates the whole point in using the web. They say "Orange pride ourselves on providing excellent customer service" - Whoever cooked that one up is clearly mad!
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<br>Quite simply.. the quicker I can get out this contract the better. My advice is don't touch these clowns with a barge pole. What they know about customer services you could write on the back of a stamp.
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<br>Stay well clear if you want to avoid serious frustration!

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York01's Response to 82261_Mark.'s Review

Written on: 14/09/2004

Excellent Customer services????? Over 2hours spent in automated queues this week!

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