Lloyds Bank Platinum / Gold Current Accounts Review

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2.2 stars
Average rating for this product is: 2.2 out of 5

From 3 ratings and 14 reviews

Thumb down 29% of users recommend this product

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pooj101's Review of Lloyds Bank Platinum / Gold Current Accounts

Overall Rating

0 stars
  • Customer Service
    0 stars
  • Ease of use
    0 stars
Good Points

None


Bad Points

Excessive charges
Don't call back
Poor customer service
Call centres in another country


General Comments

I have banked with Lloyds for nearly 15 years, and whilst a student it was OK, but when I upgraded to a platinum account things went down hill. They are very unhelpful, they take ages to process payments, but they are very quick to charge your account for fees. I am fed up with them. They don't seem to reward customers that have banked with them for a long time, and they just treat you as a number!


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