Kuwait Airways Review

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Kuwait Airways
1.6 stars
Average rating for this product is: 1.6 out of 5

From 3 ratings and 14 reviews

Thumb down 36% of users recommend this product

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ospreys1's Review of Kuwait Airways

9th Mar 2006

Overall Rating

1 stars
  • Value for money
    0.5 stars
  • Flight From - To
    Heathrow - New York
  • Flight on time?
    5 stars
  • Comfort on flight
    2.5 stars
  • Flight Date
    March 2006
  • Ticket class
    Economy
  • Customer service
    4 stars
  • Quality of food
    1 stars
Good Points

Staff were friendly and helpful


Bad Points

Poor food
The remote controls for the entertainment were not working.


General Comments

When we boarded the plane we were one of the first passengers to board. There was a woman passenger in the seat in front of us who was clearly unwell and she was wrapped in a blanket, coughing and shivering. A doctor was called to her half way through the flight, and the Head Kuwait Airways crew member argued with her companion that they should not have boarded the plane without seeking medical attention. Yet the crew knew how sick she was, as when we boarded she was already wrapped in a blanket and clearly unwell with a fever and shivering. It was unpleasant having to share a 6 hour flight in a confined space. They should not have allowed her to travel, or they could have at least isolated her from the rest of the passengers, as she may have spread her illness to everyone else.

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