brother mfc-3320cn review

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By simonrip on 1st Mar 2006

simonrip's Ratings

Value for money	2/10
Overall value	1/10
simonrip's recommendation

Good Points

Fast

Bad Points

Ink needs to be replaced far too often
Very poor support

General Comments

The Brother MFC-3320CN is a 'multi-function' device, which can act as a printer as well as a fax. We bought it for fax use only, as it had a large enough memory to store 100 contact numbers.

For our use, it has a fatal flaw. We never use the coloured inks (obviously) for fax use, but the machine regularly cleans itself, and so uses all the coloured ink. However, once one coloured ink has been exhausted, it is not possible to use the fax until the ink has been replaced, even if you are only using black ink. This is a total waste, and it is obviously designed to make sure that you have to replace all ink cartridges regularly, irrespective of use.

When I discussed this with customer services at Brother, I was told that 'next time I would know to be more careful in choosing the right machine for the job'! Next time I will be more careful never to choose another Brother product!!

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