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- Egg Internet Banking www.egg.com
- david83477's review
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Picture courtesy of rickoshea.
| Ease of Use | 4.2/10   |
|---|---|
| Value for Money | 2.4/10 |
| Reviewer Rating | 2.7/10 |
| Overall Rating | 3.1/10 |
By david83477 on 27th Feb 2006
| Used service for | 0 - 6 Months |
|---|---|
| Ease of Use | 1/10 |
| Value for money | 0/10 |
| Overall value | 1/10 |
 david83477's recommendation | |
Easy to use when working
Badly trained staff, and no response to emails etc.
I hold an Egg internet savings account. Recently it went offline, and despite dozens of calls and emails (never once being called back despite promises), my access is still down. The call center staff are confused, as they could log in internally.
In short, this is a good service online when it works, but when it fails they are like headless chickens and refuse to help. I have now changed my bank and taken my money out of my Egg account.
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