Avalon Lettings Review

Watch this item
0.2 stars
Average rating for this product is: 0.2 out of 5

From 0 ratings and 3 reviews

Thumb down 0% of users recommend this product

Rate it Now:

Click on the stars above to rate this product:

Tweet This Item


ydickson's Review of Avalon Lettings

23rd Feb 2006

Overall Rating

0.5 stars
  • Value for money
    0.5 stars
  • Location
    Camden Town, London
  • Used to
    Rent Property
Bad Points

Level of service and overall customer treatment
Duration of time from actual complaint to the resolution of the problem
Lack of paperwork
Having to deal with many different people to resolve the same problem
The hours repairs are actually carried out


General Comments

I am currently renting a property managed by Avalon lettings, Camden.

The service I am receiving is a disgrace. The flat was in a state of disarray on moving day, with the management agent admitting there was not sufficient time for them to clean, service or repair the flat before our arrival. To this date (over 4 months) an inventory still has not been taken, and we are waiting for minor repairs which we reported in the first week. Due to the lack of servicing and repairs, we have experienced countless problems.

We have also had various problems with electrical white goods, the latest lasting over a week, and after 15 phone calls from us to them, it is still to be resolved.

The staff have to be chased at every opportunity, as they do not return calls no matter how urgent the request.

The landlord also deals with problems personally, but problems are passed between the landlord and the staff of Avalon intermittently without warning. Neither party informs us, or each other, therefore a state of confusion ensues.

When repairs are carried out, the time they are done is usually before 8am, which is disruptive for everyone involved. On countless other occasions, repairmen and the landlord himself have failed to arrive when promised, or even at all, needing to be chased up for a reason as to their no-show and to re-arrange for another appointment.

We are currently talking with the CAB and looking into the possibility of legal advice regarding our situation.

Remember - all reviews on Review Centre express the reviewer's opinion, not necessarily ours.
If you disagree with a review then please let us know by writing a review of your own or adding a comment.

Tweet This Review

ydickson's review has yet to be rated - Be the first!

How helpful did you find this review?


NameProduct TypeDiscount LengthSubsequent RateOverall Cost  
WoolwichStep Lifetime Tracker1 year(Base+ 2.49%) currently 2.99%3.00% APR
AbbeyTracker2 year4.24%4.10% APR
WoolwichOffset TrackerTerm(Base+ 2.47%) currently 2.97%3.10% APR