carl Groombridge's Review of NTL
20th Feb 2006
Overall Rating
- Value for money
Colourful adverts
Free installation
Bad Points
Very poor customer service
Bills arrive out of the blue
General Comments
We have been with NTL for 3 years, and we have had many many problems with billing. This is normally a computer error, however the customer services are poor in responding unless you actually contact BT to re-connect. BT then informs NTL you wish to leave, and they then bend over backwards by offering large reductions to keep your custom!! The customer care is often non-UK, and they cannot understand you.
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On average, people found this review very helpful
Web Links
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Login
Welcome to the City of Modesto Utility Billing system. If you have not already signed up for online bill pay, please visit the "Sign-up for Online Bill Pay" link below.
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eBilling, eMarketing, Secure Electronic Document Delivery | Striata
Email bill presentment and payment does just that. ... The results from two recent Striata utility eBilling projects prove beyond doubt the attractiveness of the eBilling proposition:
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