babrahams's Review of Cookware-Online.co.uk Cookware Online
15th Feb 2006
Overall Rating
- Value for money
Fantastic range of items, great quality and excellent prices.
Bad Points
None at all so far.
General Comments
Cookware-Online - what a find. After my appalling dealings with Jean Patrique, I have found Cookware-Online, to be absolutely superb. Their prices are excellent, the quality is superb and delivery is usually next day. They are pleasant to talk to on the phone, and they are very easy to deal with - not loads of waiting to get through either.
I have placed several orders with them in the last couples of week, and everything has arrived, well packaged, within the time limit and good communications if certain items are out of stock (only two out of all my orders, which I think is great, and they have followed on very quickly).
All round a superb company, who has now got all my business. I hope they are as happy as I am. My kitchen has been transformed thanks to them.
On average, people found this review not helpful
Members' Comments onbabrahams's Review
babrahams
on 28th Apr 2006
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What a company, they just get better. I recently purchased a rather expensive chopping board from them. Unfortunately, even after following the instructions of maintaining and feeding the board with oil every week, it somehow managed to wharp and start to split. I phone Cookware and they immediately said that a new one would be with me the following day. I asked them if they wanted the old one back and they no just to throw it away, and wait for the new one. Within 24 hours the new chopping board arrived, and no problems since. Now that is what I call Customer Service. 10/10 to this company - they have just ensured that all my money in the future will go to them for all my kitchen and cookware needs. Fantastic!!